Our webinars provide free and accessible learning opportunities for people in the independent community pharmacy space to expand their learning opportunities and gain new insights.
Backup Power Solutions for Independent Pharmacies
Oct. 20th | 2 PM Eastern Time
Power outages put refrigerated medications, vaccines, compounding operations, and patient service at immediate risk. A properly sized standby system protects your inventory, your patients, and your reputation — automatically, 24/7.
IPS is a nationwide expert that provides a turnkey single source to independent community pharmacies. They have compliance expertise with NFPA 110, FAR, TAA, BAA – speaking regulated-industry fluently.
This webinar will help keep your pharmacy powered and provide you insights on why every pharmacy needs a standby generator.
CE is not available for this webinar.
Pharmacy Succession Planning & Ownership Transfers
Oct. 26th | 2 PM Eastern Time
Securing the future of your pharmacy requires a clear, strategic exit plan. Whether you are looking to retire, transition leadership to a family member, or sell to an independent buyer or corporate entity, preparation is key to maximizing value and ensuring continuity of patient care.
This comprehensive webinar provides pharmacy owners, independent pharmacists, and healthcare entrepreneurs with the essential financial, and operational frameworks needed for a seamless transition and will include valuation methods, financing options, regulatory compliance and an outline of the process.
Speaker: Owen BonDurant, Partner, Independent RX, Clark’s Compounding Lab, Clark’s LTC Pharmacy
CE generously provided by: NBLS
Improving Access to Care: Business Opportunities for Pharmacy Led CareBusiness Opportunities for Pharmacy-Led Care
Nov. 5th | 2 PM Eastern Time
Chronic disease management is one of the most promising opportunities for independent pharmacies to expand patient care and strengthen their business models.
This continuing education webinar will examine what it takes to launch and sustain pharmacist-led chronic care services, from staffing and workflow to reimbursement.
Franklin Roye, Chief Commercial Officer at Truentity Health, will share practical insights drawn from work with community pharmacies nationwide.
At the conclusion of this activity, participants will be able to:
- Review clinical evidence and outcomes data (blood pressure and A1C reduction) supporting pharmacist-led chronic disease management services.
- Identify reimbursement pathways and billing structures (eg, RPM, CCM, PCM) available to independent pharmacies for delivering chronic care management services.
- Describe the operational and staffing models, including the respective roles of pharmacists and technicians, required to implement pharmacy-led chronic care programs at scale.
- Discuss available technology platforms against program models that pharmacies can use to participate in reimbursed, pharmacist-led care delivery.
CE generously provided by: NBLS
Past Webinars
Before the Findings: LTC Compliance from a Board of Pharmacy Perspective
Oct. 15 | 2 PM Eastern Time
Independent pharmacies serving long term care face requirements that are easy to misunderstand and costly to get wrong.
In this session, John Kirtley, Pharmacy Board Director for the Arkansas Department of Health, walks through DEA requirements for emergency kits, including the order that must be in place before ekit medications are released, and clarifies what does and does not satisfy prescription transmission requirements for LTC patients.
He will also share the compliance gaps he sees most often, and the corrections pharmacies can make now.
CE is not available for this webinar.
WATCH THE RECORDING
Turn Pharmacy Data Into Growth With AI
Sept. 22 | 2 PM Eastern Time
Most community pharmacies are sitting on data they never fully use. In this educational session, Nicolette Mathey, PharmD, founder and CEO of Atrium24 and a former community pharmacy owner, explores a novel application of AI in community pharmacy: turning everyday dispensing data into business analytics that drive real growth.
Rather than a broad survey of AI, this session focuses on one high-impact use case, how AI can surface the prescriber relationships and product opportunities worth a pharmacy’s time, translate them into clear next steps, and measure the return.
Drawing on her experience working with community pharmacies across the country, Nicolette will walk through how data-driven analytics work in practice, how to keep patient data secure along the way, and how owners can treat growth as something they can actually see and act on.
CE Generously Provided By NBLS.
Small Dispensers and DSCSA: Your Role, Your Requirements
Sept. 21 | 2 PM Eastern Time
Drug Supply Chain Security Act (DSCSA) requirements are already being enforced, even for small dispensers.
To avoid action against your pharmacy, you need to understand what is covered under FDA’s small dispenser exemption for 2027 and what isn’t.
In addition to learning about your current responsibilities under the law, this session will provide an overview of DSCSA, including the policy background behind the legislation, why the law is important for patient safety, and the specific role dispensers play in maintaining supply chain integrity.
Real-world examples will be shared by a board of pharmacy regulator will illustrate the types of drug diversion and contamination incidents that DSCSA is designed to prevent.
In addition, you’ll get information about the benefits of using a Product Verification Service (PVS), such as the one available through Pulse by NABP, the free, inclusive platform connecting all supply chain participants.
CE made possible thanks to NBLS
Medication Safety in Action: Implementing Disposal Programs in Community Pharmacy
Sept. 17 | 3 PM Eastern Time
This session is intended for pharmacists, student pharmacists, and technicians interested in the practical implementation of proper medication and delivery device disposal in a community pharmacy setting.
Many methods to dispose of medications and delivery devices have been established, and great value can be generated within a community that has access to these methods. Pharmacies are uniquely positioned to offer these methods of disposal to the patients and community members they serve, especially when implemented in a sustainable way.
Learn more about how you can offer effective disposal methods to your community in this informative session.
Reach out to NCPA for the webinar recording.
Is Pharmacy Ownership Right For You? – NCPA Foundation Information Session
Sept. 16 | 8 PM Eastern Time
Thinking about owning an independent community pharmacy? Join the NCPA Foundation for a free information session covering our two ownership programs and how to know which one fits your goals.
We’ll walk through:
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Pathways to Pharmacy Ownership — designed to expand access and remove barriers for those who have historically been underrepresented in pharmacy ownership.
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Rural Pharmacy Ownership Accelerator — built to guide individuals opening or acquiring a pharmacy in a rural community, including those hoping to return to their hometowns.
You’ll learn what each program covers, get your questions answered, and leave with a clearer sense of whether this is the right path for you. Both programs offer a guided cohort experience with mentorship and support along the way.
This session is best suited for those planning to open or acquire a pharmacy within the next five years.
Finding the Right Positions: Team Building Strategies for Independent Pharmacy
Aug. 13 | 2 PM Eastern Time
Building a successful pharmacy team doesn’t happen by accident. It takes time, intention, and a culture where every team member feels safe to contribute. In this webinar, Jackie Boyle, PharmD, MS, MBA, BCACP, ACC, FASHP, draws on an unexpected source of leadership lessons, collegiate rugby, to explore what it takes to build trust, psychological safety, and engagement in the pharmacy setting. Participants will learn how to apply frameworks like Tuckman’s Stages of Team Development and Lencioni’s Five Dysfunctions of a Team to assess where their team stands today, how strengths-based assessments can help match team members to the right roles, and how change management models like Kotter’s Eight-Step Model and ADKAR can help teams adopt new workflows and innovations. Whether your team is forming, storming, or performing, you’ll leave with practical strategies to strengthen team cohesion, reduce burnout, and improve both patient care and business outcomes.
The New Profit Center: Adding an Insurance Agency to Your Pharmacy
Aug. 18 | 8 AM Eastern Time
Aug. 18 | 7:30 PM Eastern Time
Learn about how Waypoint Company helps independent pharmacy owners strengthen their businesses, improve employee benefits, reduce unnecessary retirement and investment costs, and create long-term financial independence. Through innovative programs such as the Pharmacy Insurance Group and Community Vitality Experience, they work to help pharmacies generate new revenue while keeping businesses strong for future generations. No CE available.
Email ncpaf@ncpafoundation.org for the webinar recording.
When a Headache Isn’t Just a Headache: Recognizing and Addressing Inequities in Migraine Care
June 29 | 7:30 PM Eastern Time
A patient comes to your counter every few weeks for the same thing: a refill on an over-the-counter pain reliever, sometimes a question about which one works fastest. You ring her up. She leaves. What you do not see is that she has been having two or three disabling migraine attacks a week for the past four years. No one has ever told her it might be migraine disease. No one has offered her a treatment that could actually prevent the attacks.
Migraine disease affects roughly 1 in 4 households, and prevalence is similar across racial and ethnic groups. But the people who experience the heaviest burden of pain and disability are often the least likely to be diagnosed or treated. The gap is not in who lives with the disease. It is in who gets recognized, believed, and helped.
Community pharmacists sit at the exact point where that gap can close, often before a person ever reaches a physician. This webinar shows you how to spot the person in your pharmacy, ask the right questions, and move her from quiet, unaddressed symptoms to real treatment.
Generator Maintenance & Emergency Power Planning
Mar. 25, 2026 02:00 PM Eastern Time
NCPA Foundation’s Disaster Preparedness Series Continues With Generator Systems Essentials. Learn best practices for generator maintenance including: • Proper testing schedules to ensure reliability • Maintenance best practices • Fuel management strategies • Transfer switch basics and essentials Get the basics you need for effective disaster preparedness and business continuity.
Home study CE credit available via NBLS.: https://nbls.learn123bridge.com/ with Enrollment Code: 7EB537D5FC864B2. Email tpitt@nblsinc.net for more info!
Prepare for April 25th – DEA’s Drug Take Back Day!
Mar. 20, 2026 02:00 PM Eastern Time
Are you “Take Back Ready”?
This fast-paced webinar is designed specifically for pharmacy owners and staff looking to participate in the upcoming National DEA Drug Take Back Day on April 25.
With increased public awareness around drug diversion and environmental safety, Take Back Day is a premier opportunity for independent pharmacies to serve their community and increase foot traffic.
We will cover the essential “How-To” steps so you can focus on your patients.
Exclusive Resources: Learn about the NCPA Foundation’s DMM (Dispose My Meds) program and the new partnership with Medical Waste Pros to streamline your disposal process.
Community Outreach: Turn the day into a success with turnkey ideas like bag stuffers and law enforcement partnerships.
The Toolkit: Where to find the DEA’s free “Partnership Toolbox” for professional posters and social media assets.
Give your pharmacy enough lead time to get registered and promoted—join us for this prep session!
DSCSA COMPLIANCE II
Mar. 2, 2026 02:00 PM Eastern Time
Last year we had great feedback from the webinar we did in partnership with NABP! This year, we bring to you a similar webinar! With the November 27, 2026 DSCSA compliance deadline approaching for small dispensers, we’re continuing to see significant interest for practical guidance on implementation. For this webinar we are partnered with PRSrx to cover compliance strategies, vendor selection, cost considerations, and implementation best practices! Josh Potter and Tim Gregorius, RPh bring their expertise to you.
CE Credit Available from NBLS!
Enrollment Code: F0410F665E3944B
https://nbls.learn123bridge.com/
Disaster Preparedness & Response: Lessons Learned From 2011 Joplin, Missouri Tornado
Feb. 24, 2026 02:00 PM Eastern Time
Learning Objectives:
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Understand critical lessons from the 2011 Joplin tornado
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Develop actionable emergency preparedness plans
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Implement security measures to protect medications and assets
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Create business continuity strategies for rapid reopening
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Build community partnerships for disaster response
CE Credit Available from NBLS!
Enrollment Code: BTT81C45E226
https://nbls.learn123bridge.com/
When Health Insurance Isn’t Enough: Financial Assistance Resources for Your Patients
Feb. 19, 2026 02:00 PM Eastern Time
Your Patients Are Struggling with Healthcare Costs. Here’s How to Help.
Hosted in partnership with our friends at HealthWell Foundation, Audrey Quartey presented this topic as we explored financial assistance programs that can help your patients access the medications and care they need.
HealthWell offers a financial lifeline to adults and children who desperately need critical medical treatments but can’t afford them by assisting with their cost-sharing obligations. Learn more: www.HealthWellFoundation.org.
